Privacy Policy

This Privacy Statement applies to all personal data collected or submitted on the superhardgroup.com website (the "Website").

To make this Privacy Statement easy to find, we make it available on our homepage. Although the Website provides links to homepage company websites superhardgroup.com they are not covered by this Privacy Statement. Superhard Research Centre Pvt. Ltd. assumes no responsibility for the privacy or security of information you provide to any third-party through linked websites or any other means.

By using the Website, you agree that you have reviewed and understood this Privacy Statement to your full satisfaction.

Information We Collect - Legal Bases

Superhard Research Centre Pvt. Ltd. and its affiliates collects and uses your personal data such as your name, e-mail address, contact details, delivery address in order to provide you with the proper services (necessary for performance of a contract). We also may use your personal data for our internal purposes such as administration of our Website, improving our services (based on our "legitimate interest"), and compliance with our legal obligations. We can use your personal data for direct marketing purposes (legitimate interest), but we will only send direct marketing by e-mail if we have obtained your explicit consent (unless the exception for existing customers applies). Please note that no information regarding payment mode made by the user such as credit card or debit card details/passwords/or any such private or personal information/personal data is stored or collected by us.

How We Protect Your Data

Your personal data will be collected and treated in strict confidence and kept secure according to best practices such as firewall user access controls, and secure socket layer (SSL) technology. Access to your personal data will be restricted to a limited number of administrators. Unfortunately, no method of transmission over the internet or electronic storage is perfectly secure but we work hard to protect your personal data though we cannot guarantee its absolute security. However, Financial Transaction information is protected by the high security measures adopted by our payment gateway provider.

Your Control of Your Profile Data

You will have reasonable access to information you have provided which can be updated, modified or deleted by you. We encourage you to keep your personal settings complete and current. By accessing your personal profile, you also may change your preferences on how we communicate with you.

Data Retention

We retain your personal data for purposes described in this Privacy Statement for as long as your account is active or as needed to provide you services. If you no longer want us to use your information to provide you services, you may close your account. We will retain data to the extent necessary to comply with our legal obligations, resolve disputes, operate our website, and enforce our agreements. You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law we may update or delete your personal data.

Information You Make Available

Once the user has created login id then it will stay with us until it is deleted by the user. User can anytime delete or amend the login. We, at Superhard Research Centre Pvt. Ltd., do not share the information shared by you with anyone. No one can access the information other than users and authorized personnel which are required to use the same for the manufacturing of the product.

Information We Share

We do not sell trade, rent, license or otherwise send your personally identified information to any third-party(s). This does not include trusted third-parties who assist us in operating superhardgroup.com, conducting our business, or servicing you, so long as those parties. Such third-party(s) users are not allowed to use your personal data for any other commercial or personal purposes which are not authorized by us. We may release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or other rights, property, or safety.

Except as set forth in this Privacy Statement, you will be notified when your personal data may be shared with third-parties and will be able to prevent the sharing of this information.

Your Rights As a Data Subject

  • You can request for deletion of your account from our website website superhardgroup.com by sending us an email at info@superhardgroup.com.
  • You can opt-out of receiving communications from us (without the need to provide any argumentation thereof). If you want to object to another processing activity based on our legitimate interest, we ask you to substantiate this request.
  • You can ask to receive access to your personal data (and obtain a copy thereof).
  • You can use your right of rectification, if you believe that the personal data, we hold on you is inaccurate.
  • You can also invoke your right of restriction and the right to data portability.
  • If we would ask for your consent to perform a specific processing activity, you always have the right to withdraw your consent, without affecting the lawfulness of the processing activity before your withdrawal.
  • You can invoke these rights by sending us an e-mail at info@superhardgroup.com. Access and Disclosure

Access and Disclosure

We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:

  • satisfy any applicable law, regulation, legal process or governmental request,
  • detect, prevent, or otherwise address fraud, security or technical issues,
  • respond to user support requests, or
  • protect our rights, property or safety, our users and the public.

This includes exchanging information with other companies and organizations for fraud protection and spam / malware prevention.

Other Websites

Our Website may provide links to other websites for your convenience and information. Linked Websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites.

Changes to the Privacy Statement

We reserve the right to change this Privacy Statement from time to time without any prior intimation. Therefore, we encourage you to check these privacy statements published on our Website often, to read the latest version. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used.

Provision

This online Privacy Statement applies only to information collected through our website and not to information collected offline.

Compliance

“While collecting and processing your personal information, we ensure compliance with the Information Technology (Reasonable security practices and procedures and sensitive personal date or information) Rules, 2011 (SDPI Rules), framed under the Information Technology Act, 2000.”

Contact us

Should you have a problem with our use of your personal data, please let us know and we will make all reasonable efforts to meet your concerns.

In case you have any questions or comments regarding this Privacy Statement, please contact us at info@superhardgroup.com. Please note that you have the right to lodge a complaint with your local Data Protection Authority.